Our Professionals

Kay Toscano, CRCM, CAFP Director - Federal Compliance

Kathryn (“Kay”) is a Compliance Director with Chartwell Compliance and brings more than 30 years of audit, risk and compliance, including BSA, AML and Fraud experience to the team. Kay is a compliance, risk management and audit professional with extensive experience in the financial services sector. She has a significant understanding of key banking processes, associated risks, and remediation procedures and sound ability in audit and internal control management. Kay is a change agent and collaborative team leader recognized as a self-starter with the ability to solve problems and communicate with stakeholders at all levels. She has solid diplomatic skills with the ability to resolve conflict in a professional manner. Her strong interpersonal and communication skills including experience as a change advocate, leader, and sponsor makes her a key member of any team. She is flexible and able to execute in a fast paced, high demand, complex environment while balancing multiple priorities.

Prior to joining Chartwell, Kay was most recently performing risk based regulatory compliance consulting projects on a contract basis for various firms and financial institutions.  Her work includes outsourced CMS Program administration, BSA/AML/OFAC independent audits, Model Validation, CRA Assessments, Fair Lending reviews and a variety of regulatory and consumer compliance audit and monitoring functions.

At Continuity (now a part of Mitratech) she was a Director, Regulatory Compliance and oversaw professional services where she performed special projects/engagements with Continuity clients including acting as an outsourced compliance and risk officer. Kay was a member of the Regulatory Operations Center (ROC) team working specifically on regulatory content.  In addition, she assisted with the development and testing of the Risk Management module including the expansion of risk indicators and risk assessment models. Various special projects/engagements included BSA/AML/OFAC Independent Audits and CMS Reviews.

Prior to that, Kay was SVP – Regulatory and Consumer Compliance (Sr. Compliance Officer, BSA/AML/Fraud Officer) at Meridian Bank in Pennsylvania. Kay was responsible for the overall regulatory compliance health of the financial institution including BSA/AML/Fraud, Fair Lending and CRA.  She developed a strong CMS Program to ensure compliance with applicable laws, regulations and rules that govern the financial institution’s operations and product offerings.

She worked closely with peers in the management of Third-Party risk (Vendor Management Program) including review of due diligence materials, assessing risks presented by third-party relationships and ensuring third-party maintains compliance with various Federal and State regulations (e.g., GLBA, Privacy, BSA/AML, etc.).

Served as liaison between internal, external counsel and various regulatory and law enforcement agencies to prepare regulatory and status reports to update the Board of Directors and other internal stakeholders.

Kay is a Certified Regulatory Compliance Manager (CRCM) and Certified AML and Fraud Professional (CAFP).

Kay moved to the Chattanooga, TN area from Skippack, PA (NW of Philadelphia) in May 2022 with her husband Dan. They are getting to know the area and enjoy checking out craft breweries. In her spare time, Kay likes to scope out Antique and Flea markets.