What Are You Leaving On The Table? Turn Complaints Into Gold!

April 17, 2013 | by admin | Announcements

April 17, 2013, Chartwell presented an ICBA-sponsored webinar about complaint management. Topics included key compliance requirements, obligations and best practices associated with successful complaint management, and common errors banks make when handling complaints. The webinar recording is available on the ICBA website. Read more

Sorting Out Overdraft Protection – What Does My Bank’s Program Require?

March 28, 2013 | by admin | Announcements

March 28, 2013, an ICBA-sponsored webinar about overdraft program compliance. Topics included four common overdraft solutions and two policy documents that remain the “golden rules” for overdraft compliance management, and “The UDAAP Connection” – regulatory guidance and expectations and emerging importance of overdraft program management. Read more

Chartwell Compliance Sponsors the ACAMS 18th Annual International AML & Financial Crime Conference

March 18, 2013 | by admin | Announcements

Chartwell Compliance offers financial institutions and other financial service providers consulting, testing, and outsourcing services in a variety of compliance, risk, fraud, and counter-financing of terrorism and strategy disciplines. Read more

Bank Risk Management in a “Checkless” Society – Prepaid Cards in the Spotlight

March 1, 2013 | by admin | Announcements

Listen or download handouts. ICBA/Chartwell Webinar ICBA introduces Chartwell Compliance as its provider for compliance and risk management. Read more

Combating Online Fraud: Prevention, Detection and Response

March 1, 2013 | by admin | Announcements

View the slides. How to combat electronic fraud and what to do if your community bank is “hit.” Listeners will learn about the latest financial threats, crimes, and risks (IT, BSA-AML, etc.) to banks and how to prevent or limit those risks from harming your institution. Read more